# SmallBizReply > SmallBizReply automatically replies to Google reviews for small and local businesses. It generates thoughtful, on-brand responses — positive and negative — so business owners never miss a review. ## What it does - Connects to a business's Google Business Profile - Monitors for new Google reviews automatically - Generates personalized replies in the business owner's voice and tone - Posts replies directly to Google - Sends a weekly email digest summarizing new reviews and replies - Tracks when reviewers update their star rating ## Who it's for Small and medium local businesses that receive Google reviews but don't have time to reply to each one. Restaurants, salons, auto shops, dental offices, realtors, and similar service businesses. ## Why it matters - Businesses that reply to reviews are 4.3x more likely to be trusted by customers - 53% of customers expect a reply within a week - Consistent replies boost Google search ranking and drive more foot traffic - 34% of unhappy reviewers update their rating after a thoughtful response ## How to get started Visit https://smallbizreply.com and fill out the contact form with your name, email, and business name. The SmallBizReply team will set you up for free. Setup takes under 2 minutes. Alternatively, email hello@smallbizreply.com. ## Links - Homepage: https://smallbizreply.com - Live demo: https://smallbizreply.com/sales - Privacy policy: https://smallbizreply.com/privacy - Terms of service: https://smallbizreply.com/tos