Dashboard
5
4.0
100%
5
Google Business Profile
Performance History
+9
10% → 77%
4.4
Reviews
Patricia W.
1 review
Called at 11pm for a burst pipe. They were at my house within 45 minutes and had it fixed by 1am. Saved my basement. Price was totally fair for an emergency call. These guys are lifesavers.
Michael D.
1 review
Got three quotes for my water heater replacement. Sunrise was in the middle on price but the only ones who explained exactly what they were doing and why. No upsell pressure. Installed same week.
Sandra T.
1 review
Good work, professional team. Only feedback is it took a few days to get on the schedule during a busy week. Once they arrived everything was done perfectly and on time.
Robert K.
1 review
Scheduled a 9am appointment. Nobody showed. No call, no text. I took a half day off work. Called the office and was put on hold for 20 minutes. This is completely unacceptable.
Linda H.
1 review
Had Sunrise install a new HVAC system. They were on time, clean, explained the new thermostat settings, and followed up a week later to make sure everything was working. Real professionals.
Patricia W.
1 review
Called at 11pm for a burst pipe. They were at my house within 45 minutes and had it fixed by 1am. Saved my basement. Price was totally fair for an emergency call. These guys are lifesavers.
Patricia, really glad we could get to you quickly and prevent serious damage! Emergency calls are stressful and we always try to be there fast when it matters most. We'll be here whenever you need us — hopefully under less urgent circumstances next time!
Michael D.
1 review
Got three quotes for my water heater replacement. Sunrise was in the middle on price but the only ones who explained exactly what they were doing and why. No upsell pressure. Installed same week.
Michael, that's exactly how we want every customer to feel! You should understand what you're paying for and why — no mystery, no pressure. Glad we could get the new water heater in quickly. Don't hesitate to reach out with any questions!
Sandra T.
1 review
Good work, professional team. Only feedback is it took a few days to get on the schedule during a busy week. Once they arrived everything was done perfectly and on time.
Sandra, glad the job went well once we got there! Scheduling can get tight during busy periods and we're adding capacity this spring to improve lead times. We appreciate your patience and your business!
Robert K.
1 review
Scheduled a 9am appointment. Nobody showed. No call, no text. I took a half day off work. Called the office and was put on hold for 20 minutes. This is completely unacceptable.
Robert, I am truly sorry — there's no excuse for a missed appointment with no communication, especially when you took time off work. I've looked into what happened and it was a dispatch error on our end. I'd like to make this right: we'll reschedule at your convenience and waive the service call fee. Please call me directly at (555) 204-6100. You deserved better.
Linda H.
1 review
Had Sunrise install a new HVAC system. They were on time, clean, explained the new thermostat settings, and followed up a week later to make sure everything was working. Real professionals.
Linda, thank you so much! The follow-up call is something we do for every install — we want to make sure you're comfortable with everything before we consider the job closed. So happy the new system is working well for you!
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