Dashboard
6
3.8
100%
6
Google Business Profile
Performance History
+9
10% → 77%
4.4
Reviews
Sandra L.
1 review
Our AC quit during the first heat wave and they had a tech out within three hours. Fixed a failed capacitor and had us cool again before dinner. Lifesavers.
Kevin B.
1 review
Signed up for their seasonal maintenance plan and it's already paid off. Tech caught a refrigerant leak before it turned into a big repair.
Monica D.
1 review
Good install on our new furnace. Crew was professional, though scheduling took a couple tries to lock in a date.
Raj P.
1 review
Honest diagnosis. Another company told me I needed a whole new system; these folks fixed a faulty sensor for a fraction of the cost.
Beth A.
1 review
The repair worked but the tech tracked mud through the hallway and didn't wear shoe covers. Small thing but it bugged me.
Gregory W.
1 review
Paid for a 'fix' that lasted two days before the AC died again, and now they want another service fee to come back out. Total waste of money during the hottest week of the year.
Sandra L.
1 review
Our AC quit during the first heat wave and they had a tech out within three hours. Fixed a failed capacitor and had us cool again before dinner. Lifesavers.
Thank you, Sandra! A dead AC in a heat wave is the worst, so we're thrilled we could get a tech to you within a few hours and have you cool again by dinner. We appreciate you choosing Evergreen Heating & Air!
Kevin B.
1 review
Signed up for their seasonal maintenance plan and it's already paid off. Tech caught a refrigerant leak before it turned into a big repair.
We love hearing this, Kevin! Catching a refrigerant leak early is exactly what the maintenance plan is for, and it saves you a much bigger headache down the road. Thanks for being a member!
Monica D.
1 review
Good install on our new furnace. Crew was professional, though scheduling took a couple tries to lock in a date.
Thanks, Monica! We're glad the furnace install crew treated you well. You're right that scheduling took a few tries — we're adding office staff for the busy season to make booking easier. We appreciate your patience!
Raj P.
1 review
Honest diagnosis. Another company told me I needed a whole new system; these folks fixed a faulty sensor for a fraction of the cost.
Thank you, Raj! We'd rather fix the actual problem than sell a system you don't need. We're glad a simple sensor swap got you back up and running. Honesty is the whole point for us.
Beth A.
1 review
The repair worked but the tech tracked mud through the hallway and didn't wear shoe covers. Small thing but it bugged me.
That's a fair callout, Beth, and I'm sorry — shoe covers are part of our standard, and we dropped the ball. I've shared this with the crew as a reminder. Thank you for the feedback, and we'd be glad to take extra care on your next visit.
Gregory W.
1 review
Paid for a 'fix' that lasted two days before the AC died again, and now they want another service fee to come back out. Total waste of money during the hottest week of the year.
Gregory, I'm sorry — a repair that fails in two days isn't a repair, and asking you to pay another fee for that is not how we operate. I'm the owner and I want to fix this personally: there will be no additional charge to come back out, and I'd like to send a senior tech to fully diagnose what was missed the first time. Please reach me directly through our website or ask for me by name. You trusted us during the hottest week of the year, and we owe you a working system. Thank you for giving us the chance to make it right.
Frequently Asked Questions
How does SmallBizReply reply to my reviews?
Will the replies sound like me?
What about negative reviews?
Do I need to approve each reply?
How much does it cost?
Can I stop or change it later?
Ready to put your reviews on autopilot?
Connect your Google Business Profile and SmallBizReply replies to every review in your voice — automatically.
$200for your first 3 months, then $200/mo · cancel anytime